AVAYA

HOW CAN YOU CONNECT YOUR BUSINESS MORE EFFECTIVELY?

Terasys Networks work hand in hand with AVAYA in Malaysia for many years. We are one of the rare partners who specialize in one of the many AVAYA services.

This ranges from Cloud Services, Unified Communications, and our Contact Center. 

Through our open, converged and innovative solutions we take intelligent experiences to new heights for our customers, partners and their customers—in the cloud, on premise, or a hybrid of both.

AVAYA PRODUCT VARIATIONS

CLOUD

Your business needs a cloud solution that

delivers flexible features, functions, and

value—without any compromise.

 

Whether you’re a smaller business, need

enterprise scale, or you’re somewhere in the

middle, Avaya delivers cloud contact center

and cloud unified communications your way.

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With Avaya OneCloud, you can seamlessly scale your solution and get to market faster with always-on resources available to meet your needs. And with cloud technology, you’ll never have to deal with technology obsolescence. You can focus on providing great customer experiences, improving productivity, and growing your business.

PRODUCT INFORMATION

PUBLIC

UCaaS and CCaaS solutions delivered in a cloud-based model ensures you have the latest software, helps control costs using self-service tools, and provides near-zero operational costs. 

PRIVATE

You have control when Avaya helps install, operate, and manage your cloud migration solution based on service agreements that you design. Avaya can provision the equipment stack and host it on your premises or in one of our data centers.

  • AVAYA ONE CLOUD READY NOW 

  • AVAYA ONE CLOUD SECURE 

  • AVAYA ONE CLOUD CUSTOM

UCaaS

Gain peace of mind knowing you’re always up to date in a secure, compliant environment with the flexibility you need to manage your business. Avaya’s Unified Communication solutions are available on a subscription basis and delivered in a public, private, or hybrid cloud.​

CCaaS

Have peace of mind knowing you're always up to date in a secure, compliant, worry-free Contact Center as-a-Service (CCaaS) solution that your agents will love. Pay as you go at an affordable monthly price. If you’re looking for cloud-based PBX, cloud call center solutions, or cloud VoIP, you’ve come to the right place.

CPaaS

Build apps with ease and integrate them into any application, workflow or with your current communications systems with a Communication Platform as a Service.

UNIFIED COMMUNICATIONS

Take collaboration and productivity to new levels. Avaya Intelligent Xperiences Workplace gives your employees a single app for calling, messaging, meetings, and team collaboration—all with the same ease of use they get from their personal apps.

As you cut the complexity, you’ll reduce the security risks and productivity drain from having multiple solutions in your workplace. Your team is better connected and more responsive, becoming stronger customer advocates, and driving loyalty with your brand.

Avaya is a leader in Unified Communications solutions and can deliver it the way you need it—on premise or private, public, or hybrid cloud.

CALLING

Voice remains a critical part of communications. When your employees have a system that is enabled for mobility, supported by messaging, and integrated into meetings and team collaboration, they have the fastest, clearest way to build relationships.

COLLABORATION

Allow teams to work when they want and in the context they want (over any channel or device) to drive the specific outcomes you want. Easily manage team communications through one simple cloud app to cut costs, complexity, and productivity drains.

  • AVAYA IX WORKPLACE

  • AVAYA IX SPACES

  • AVAYA IX ONESPACE

MEETINGS & VIDEO CONFERENCING

Every minute spent in a wasteful meeting consumes essential time for driving improvements. Create better outcomes faster with HD video, audio, and web collaboration. Empower employees, customers, and partners to meet anywhere, anytime, over virtually any device.

  • AVAYA IX WORKPLACE

  • AVAYA IX MEETINGS

PHONES & DEVICES

Whether it's on premises, or in a public, private, or hybrid cloud, we've got you covered. With one of the broadest business phone and device portfolios in the industry, we can help you get the most out of your UC investments.

The right tools make all the difference. With Avaya IX smart phones, multimedia devices and conferencing systems, you can step up collaboration and productivity while you incorporate future innovation. We help you bring consumer technology to the employee desktop in a way that makes sense for your business.

DESKTOP PHONES

It’s more than just your phone, it’s a competitive tool. Avaya phones simplify communication with the quality, features, and reliability you need and expect. 

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MULTIMEDIA DEVICES

The app-driven capabilities that power your personal smart devices can now transform your workplace communications. Get a more personalized and productive experience, with access to millions of cloud-based apps.

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WIRELESS HEADSETS

 

 

Optimize your workforce in an ever-connected world with a range of advanced wireless devices. Enable employees to stay securely connected and productive, regardless of where they are across the organization.

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CONFERENCE PHONES

 

Love it or hate it, conference calling is here to stay. Provide your teams with a high-level audio-conferencing device that delivers crystal clear sound and expandable capabilities to maximize the impact of every conversation—in the office or on the go.

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HUDDLE ROOMS

Leverage the power of high-quality collaboration solutions designed for small, distributed teams. Empower workers with a flexible, all-in-one strategy that meets their specific needs, challenges, and goals.

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VIDEO SYSTEMS

Maintain existing investments while harnessing the power of rich, seamless, enterprise-class video conferencing for any size of business. Prevent network strain and additional costs with a smart design for minimum bandwidth usage.

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AVAYA HEADSETS

Vibrant sound is essential when you’re working in a busy, open space—and wonderful even in quiet surroundings. Optimized for multimedia, our headsets can help you be more productive—hear what’s said the first time. And thanks to Avaya-patented AcousticEdge Technology, your hearing is protected too.

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AVAYA PRODUCTS